Virginia Bids > Bid Detail

SP-CSE-23-035 Interactive Voice Response (IVR) Solution Request for Information

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Agency: State Government of Virginia
Level of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD14089050141880064
Posted Date: Jan 24, 2023
Due Date: Jan 26, 2023
Solicitation No: RFI 7458-4
Source:

To access the bid document, please visit the agency's website at below and search by your matched keyword:

https://mvendor.cgieva.com/Ven...
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Details


RFI-7458


  • SP-CSE-23-035 Interactive Voice Response (IVR) Solution Request for Information
    i
  • Round:4
  • Status: Open
  • Time Left:1 day, 18 hours
  • Closing:1/26/23 2:00 PM
  • Issued:12/22/22 10:56 AM
  • Last Updated:1/24/23
  • Buyer:Lynn Enders

  • lynn.enders@dss.virginia.gov
  • 804-726-7180



RFI-7458


  • SP-CSE-23-035 Interactive Voice Response (IVR) Solution Request for Information
    i
  • Round:4
  • Status: Open
  • Time Left:1 day, 18 hours
  • Closing:1/26/23 2:00 PM
  • Issued:12/22/22 10:56 AM
  • Last Updated:1/24/23
  • Buyer:Lynn Enders

  • lynn.enders@dss.virginia.gov
  • 804-726-7180

  • Issued By:Department of Social Services
  • Opportunity Type:Request for Information (RFI)
  • Category:Non-professional Services - Technology
  • Work Location:statewide
  • Website:
  • Pre-Bid Conference:See solicitation documents for optional prebid/proposal conference/site visit.
  • Summary:Request for Information: VDSS is seeking to obtain vendor/firm information and non-binding pricing from entities that can supply and deliver an Interactive Voice Response (IVR) solution for incoming calls that focuses on a zero-tier technology approach.
  • Round Information:Delete Docs

Documents
Document Size Description Posted On Type
SP-CSE-23-035 QA Attendance Sheet.pdf (193.06 KB) Addendum 2: Q&A Responses and Attendee List 1/23/23 RFx Document
SP-CSE-23-035 RFI_FINAL.pdf (431.97 KB) SP-CSE-23-035: RFI Final 12/22/22 RFx Document
SP-CSE-23-035 Addendum 1.pdf (140.29 KB) SP-CSE-23-035 Addendum 1 1/12/23 RFx Document
SP-CSE-23-035 Q A received and responses 1.23.23 w Chat questions (002).pdf (112.06 KB) Addendum 2: Q&A Responses and Attendee List 1/23/23 RFx Document
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  • Grid 1 - Response
    • I1_1. Informational Responses
    • NIGP Code: 88343 Interactive Voice Response (IVR) Systems
    • Quantity: 1.00000
    • Delivery Date:

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