Virginia Government Contractors > MICROAUTOMATION, INC.

MICROAUTOMATION, INC.Centreville, Virginia

MICROAUTOMATION, INC.
703-543-2100 x117
5870 Trinity Pkwy Ste 600 Centreville, VA 20120-1974
Fax:703-543-2099
Company Website| Map & Directions

Products & Services

Systems Integrator specializing in Contact Centers, Computer Telephony Integration (CTI), Interactive Voice Response (IVR), & Speech Recognition. Services include: Architecture,System Design,Development,Customization,Integration,Installation,Training
Development Lab with 1 Lucent telephone switch, 3 Siemens telephone switches, 1 Tadiran telephone switch, and various computer hardware/software platforms including PC, AS/400, RS/6000, Sun Sparcstations, AIX, Windows 3.1/95/98/NT, OS/2, Unix, Solaris
microautomation is a leading integrator of call center solutions. each solution we build is based on our overall mission to enhance the caller experience. this unique customer-focused approach is based on using the technologies that provide the greatest benefit to your callers and ultimately to your business operations.

Keywords

  • 911
  • Call Center
  • Contact Center
  • Cti
  • Customer Service
  • Hardware
  • Help Desk
  • Integration
  • Ivr
  • Software
  • Software Development
  • Systems Integration
  • Telecommunications
  • Telephone
  • Telephony
  • Voice Response
  • Speech Recognition
  • Speech
  • Text-to-speech

NAICS Code(s)

512290
Other Sound Recording Industries
518210
Data Processing, Hosting, and Related Services
519190
All Other Information Services
541511
Custom Computer Programming Services
541512
Computer Systems Design Services
541519
Other Computer Related Services
561421
Telephone Answering Services
561422
Telemarketing Bureaus
811213
Communication Equipment Repair and Maintenance
922190
Other Justice, Public Order, and Safety Activities

Contracts

Name:Kristin Brooks Hope Center
Contract:Call Routing
Start:05/01/2002
End:04/30/2003
Value:$200,000
Contact:Reese Butler
Phone:540-338-5756
Name:Hilton Reservations Worldwide
Contract:Call Centers
Start:12/01/1999
End:12/31/2002
Value:$3,000,000
Contact:Barry Hoffman
Phone:972-770-6060
Name:Department of Treasury, Financial Management Services
Contract:Call Center, IVR
Start:09/01/1998
End:12/31/2002
Value:$600,000
Contact:Shawn Freeman
Phone:205-912-6340
Name:Maytag
Contract:Call Center, IVR
Start:02/01/1993
End:12/31/2003
Value:$500,000
Contact:Bill Miolen
Phone:423-559-3799
Name:Federal Bureau of Investigation
Contract:Fax Server
Start:06/01/2002
End:11/15/2002
Value:$517,000
Contact:Sam DeMarco
Phone:304-625-7360
Name:Naval District of Washington
Contract:911 Call Center
Start:04/01/1998
End:12/31/2003
Value:$300,000
Contact:Capt. John Halsema
Phone:202-433-6658
Name:Baltimore County 911
Contract:E911 Call Center
Start:05/01/1999
End:12/31/2002
Value:$500,000
Contact:Ray Windisch
Phone:410-307-2099
Name:New York State Electric & Gas
Contract:Call Center, IVR
Start:05/01/1992
End:12/31/2002
Value:$750,000
Contact:Jeff Stachyra
Phone:607-762-7980

Website Links: MICROAUTOMATION, INC.

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